Frequently Asked Questions

• How can I track the progress of my prayer video request?

  You will receive an email notification when your personalized video is ready.

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• Are there any limitations on the content of the prayer video?

  Intercessors reserve the right to decline any prayer requests that conflict with their religious or personal beliefs.

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• How should I make a prayer request, and what should I avoid?

  Please provide a clear and concise description of your prayer request while avoiding anything that may be offensive or inappropriate.

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• How long does it take to receive a personalized prayer video?

  Your Intercessor is expected to deliver your prayer video within 4 days of receiving your order.

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• Can I download and save my personalized prayer video?

  Yes, you will receive a downloadable link to your personalized Votyv video that you can keep, share, and watch anytime.

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• I'm not happy with my prayer video. Is there anything I can do?

  Your order for a personalized Votyv video is non-refundable. If you believe your video is unusable or missed the mark of your request, please contact hello@votyv.com, and our team will review your request.